Job Title: Lead Property Service Technician

Employment Type: Full-Time, Non-Exempt

Location: La Crosse, WI

Reports to: Director of Facilities and Engineering

Working Hours: Monday - Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 3:00 PM

On-call: Rotating Schedule

About Us:

At Spaulding Group, we are redefining property management, and we're in search of exceptional Property Service Technicians to join our dynamic team. Our unwavering commitment to innovation, growth, fostering a positive work environment, and delivering 5-star customer service makes us the ideal place to elevate your property service technician career.

Position Overview:

As a Lead Property Service Technician at Spaulding Group, you'll play a vital role in maintaining our properties and ensuring resident satisfaction. Join our collaborative team and be rewarded for your skills and dedication!

Key Responsibilities:

• Team management: Help lead on-site service team members to ensure timely and accurate completion of tasks. 
• Maintenance Excellence: Perform routine maintenance tasks, including plumbing, electrical, HVAC, and appliance repairs.
• Resident Satisfaction: Address resident service requests professionally and promptly.
• Safety and Compliance: Ensure safe and compliant maintenance work.
• Property Inspections: Proactively identify and resolve maintenance issues.
• Record-Keeping: Maintain accurate maintenance records.
• Team Collaboration: Work closely with property management, contractors, and vendors.
• On-call Emergencies: Respond promptly to urgent maintenance issues for resident safety and comfort.

Qualifications:

• Experience: Minimum of 3 years in property maintenance or related field.
• Leadership Experience: Minimum of one year of supervisory experience. 2+ years of supervisory experience preferred. 

Technical Skills:

• Plumbing: Proficiency in diagnosing and repairing plumbing issues, including leaks, clogs, and fixture installations.
• Electrical: Knowledge of electrical systems, circuits, and the ability to troubleshoot and perform basic electrical repairs.
• HVAC: Understanding of heating, ventilation, and air conditioning systems, including maintenance, repair, and installation.
• Appliance Repair: Ability to troubleshoot and fix common appliance problems such as refrigerators, stoves, and dishwashers.
• Carpentry: Skills in basic carpentry work for repairs and installations.
• Painting: Knowledge of painting techniques and the ability to touch up and paint surfaces.
• General Maintenance: Proficiency in various maintenance tasks, such as drywall repair, door/window maintenance, and lock replacement.

Problem-Solving Skills:

• Analytical Thinking: The ability to analyze problems, identify root causes, and develop effective solutions.
• Troubleshooting: Skill in diagnosing issues and determining the most appropriate course of action to resolve them.

Customer Service:

• Communication: Excellent communication skills to interact with residents and property management professionally and courteously.
• Customer-Focused: A mindset of prioritizing resident satisfaction and addressing their needs promptly and effectively.

Safety and Compliance:

• Safety Standards: Knowledge of safety protocols and adherence to safety guidelines to ensure the well-being of residents and technicians.
• Local Regulations: Awareness of local building codes and regulations to ensure compliance.

Why Join Spaulding Group?

• Growth Opportunity: Advance your career in a growing company.
• Competitive Compensation: Competitive hourly rate, performance bonuses, and benefits.

Benefits:

• Comprehensive Healthcare: Health, dental, and eye insurance for individuals and families.
• Financial Security: Short-term and long-term life insurance coverage.
• Time Off: 8 paid holidays and generous PTO.
• Retirement Savings: 401K plan for your future.
• Training and Development: Access ongoing training.
• Team Environment: Collaborative and supportive.
• Quality Properties: Enhance residents' living experiences.

If you are a dedicated Property Service Technician with at least 3 years of experience in the trades, seeking a dynamic and rewarding career, join our team at Spaulding Group. Apply today and be part of our commitment to excellence in property management.